Privacy Policy
Your privacy matters to us. This policy explains how greenvarnio collects, uses, and protects your personal information when you use our financial education platform.
Last Updated: March 15, 2025
Information We Collect
We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. Understanding what we collect helps you make informed decisions about sharing your data.
Personal Information You Provide
- Name, email address, and contact information when you register for our services
- Financial goals and preferences you share during account setup
- Communication preferences and feedback you provide
- Payment information when you subscribe to premium features
- Profile information including educational background and financial experience level
Automatically Collected Information
- Device information including IP address, browser type, and operating system
- Usage data such as pages visited, time spent on our platform, and click patterns
- Cookies and similar tracking technologies for personalizing your experience
- Location data when you access our services from mobile devices
How We Use Your Information
We use the information we collect to provide, maintain, and improve our financial education services. Your data helps us create personalized learning experiences while maintaining the security and functionality of our platform.
Primary Uses: We use your information to deliver educational content, process transactions, communicate with you about our services, and ensure platform security. We also analyze usage patterns to improve our educational offerings and user experience.
- Providing personalized financial education content based on your goals and experience
- Processing subscription payments and managing your account billing
- Sending educational newsletters and updates about new features
- Analyzing user behavior to improve our educational materials and platform functionality
- Detecting and preventing fraudulent activity or security threats
- Complying with legal obligations and regulatory requirements
Data Sharing and Disclosure
We limit data sharing to essential business purposes and never sell your personal information to third parties. When we do share data, it's to provide you with better service or comply with legal requirements.
| Sharing Purpose | Information Shared | Recipients |
|---|---|---|
| Payment Processing | Billing information, transaction details | Authorized payment processors |
| Service Providers | Usage data, technical information | Cloud hosting, analytics providers |
| Legal Compliance | Relevant account information | Law enforcement, regulatory bodies |
| Business Operations | Aggregated, non-personal data | Business partners, vendors |
Important: We require all third parties to maintain the same level of data protection and use your information only for specified purposes. We never share your personal information for marketing purposes without your explicit consent.
Your Rights and Choices
You have significant control over your personal information. We believe in transparency and provide multiple ways for you to access, update, or delete your data.
Access and Control
- Access your personal information through your account dashboard
- Update or correct inaccurate information at any time
- Download a copy of your data in a portable format
- Request deletion of your account and associated data
- Opt out of marketing communications while maintaining service notifications
Cookie Preferences
You can manage cookie preferences through your browser settings or our cookie preference center. Some cookies are essential for platform functionality, while others help us improve your experience through analytics and personalization.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, or misuse. Our security practices are regularly reviewed and updated to address emerging threats.
Security Measures: We use industry-standard encryption for data transmission and storage, conduct regular security audits, and maintain strict access controls. Our team receives ongoing security training to ensure best practices are followed.
- SSL/TLS encryption for all data transmitted between your device and our servers
- Regular penetration testing and vulnerability assessments
- Multi-factor authentication for administrative access
- Automated monitoring systems to detect suspicious activity
- Secure backup systems with encrypted storage
- Employee background checks and confidentiality agreements
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.
Retention Periods
- Account information: Retained while your account is active plus 3 years
- Payment records: Retained for 7 years for tax and compliance purposes
- Usage analytics: Aggregated data retained indefinitely, personal identifiers removed after 2 years
- Communication records: Retained for 3 years unless legally required longer
- Marketing preferences: Retained until you withdraw consent or request deletion
When you request account deletion, we remove your personal information within 30 days, except where retention is required by law or legitimate business interests such as fraud prevention.
International Data Transfers
As an Australian-based company, we primarily store and process data within Australia. However, some of our service providers may be located internationally. We ensure adequate protection for international data transfers through appropriate safeguards.
Transfer Safeguards
- Standard contractual clauses with international service providers
- Regular audits of international partners' data protection practices
- Encryption of data during transit and storage regardless of location
- Compliance with Australian Privacy Principles for all data handling
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. We'll notify you of significant changes through email or prominent notices on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your personal information, please contact us:
Email: privacy@greenvarnio.com
Phone: +61 7 4969 2000
Address: Privacy Officer, greenvarnio
28/114 Trinity Beach Rd, Cairns City QLD 4879, Australia
We aim to respond to all privacy inquiries within 30 days.